This article is about preference based returns. For damaged items, read our damaged item return policy.

At Madelynn Ave, we want you to be completely satisfied with your purchase. We understand that sometimes items may not be the perfect fit for your home. That's why we offer a hassle-free Free Returns Guarantee to ensure your peace of mind.

If for any reason you are not delighted with your purchase, you can take advantage of our Free Returns Guarantee within 30 days of delivery. And after the 30 days have pass, we offer a generous 100 days to return your purchase for 25% of the item’s value in store credit.

Is Your Item Eligible Under Our Guarantee?

To be eligible for a free return, please ensure that the item meets the following criteria:

• The item is unused.
• The item is in its original packaging.
• The item is in the same condition as when you received it.
• The item is not furniture.
• The item is not framed art
• The item is not an artisanal canvas
• The item is not part of our Holiday Collection

How to Return an Item

Returning an item is easy and convenient. Two things to keep in mind:

• Contact our dedicated customer support team at customersupport@madelynnave.com, and they will guide you through the return process.
• We will provide you with a prepaid return label, so you won't have to worry about any return shipping costs.

Once we receive the returned item and it meets the eligibility criteria, we will process your refund promptly to your original payment method. For a complete description of our return policy, please read our Returns Policy.

We want to make your shopping experience at Madelynn Ave as enjoyable and risk-free as possible. Our Free Returns Guarantee gives you the freedom to explore and experiment with our exquisite home furnishings, knowing that you can easily return or exchange them if needed.